Facilitated the transfer of knowledge from a project located in the United States to a best shore location in Costa Rica, enabling HP to recognize substantial profit.
Position: Technical SME / Training Team Project Manager
Time in Position
Technical SME: 547 Hours
Training Team PM:763 Hours
Description: Developed and delivered all technical training materials to the Costa Rican team virtually and face2face, Acknowledged and overcame language and cultural barriers to deliver timely information crucial to the centers success.